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Service Area
IT Support & Cybersecurity in Hampton Roads, VA
IT support and cybersecurity for Hampton Roads businesses — Norfolk, Virginia Beach, Chesapeake, Newport News, Suffolk. CMMC and NIST 800-171 help for defense subcontractors, transparent pricing.
Hampton Roads runs on defense, maritime, and logistics — and the small businesses in that supply chain carry compliance weight far out of proportion to their headcount. A twelve-person machine shop in Chesapeake supplying a prime contractor can face the same NIST 800-171 controls as a company a hundred times its size. That mismatch is where we work.
The CMMC situation, stated accurately
If you took away from the news that CMMC went away, please read this part carefully.
In July 2026 the Pentagon suspended CMMC Phase 2 — specifically the requirement for a certified third-party assessment before award on most contracts involving controlled unclassified information. The stated reason was cost and burden on small and mid-size firms. That is a real and meaningful change to the audit gate.
Here is what did not change:
- DFARS 252.204-7012 still applies to contracts that include it
- NIST 800-171 implementation is still required, not optional
- Your SPRS score is still expected to reflect reality, and a self-attestation you cannot substantiate is False Claims Act territory
- Phase 3 remains scheduled for November 2027
- Prime contractors are flowing requirements down more aggressively than ever, because their awards depend on their supply chain — and a prime’s deadline is functionally your deadline
The practical effect for a Suffolk or Newport News subcontractor is that the audit got postponed and the homework did not. Firms treating the suspension as a reprieve are going to be doing eighteen months of controls work in a panic when a prime issues a flow-down with a sixty-day response window. Our CMMC compliance services start with an honest gap analysis against your actual contract language — not a generic checklist — and our vCISO service covers the System Security Plan and policy work that assessors and primes actually ask to see.
How we deliver Hampton Roads support
Onsite visits come from our Richmond-area office, about 100 miles up I-64. That is close enough for scheduled onsite work, not close enough for a technician to be in your lobby in twenty minutes. We would rather say that up front than let you assume otherwise. Our headquarters and the rest of the engineering team are in Tyngsboro, Massachusetts.
Remote handles the substance of day-to-day IT: remote monitoring and management, patch management — which matters more than usual here, since unpatched edge devices are the dominant ransomware entry point — endpoint detection and response, Microsoft 365 administration, backup verification, and helpdesk. We are in your time zone. Physical work is scheduled from Richmond, and we tell you what it costs before anyone makes the drive.
One thing we take seriously: an MSP with administrative access to a system holding CUI is part of your compliance boundary. We will walk through exactly what our access covers, how it is logged and restricted, and how it documents into your SSP. If your contract needs something a mostly remote provider cannot deliver, we will say so rather than take the work.
Beyond compliance
Defense-adjacent or not, the Hampton Roads businesses we support need the same foundations: managed cybersecurity with monitoring that someone actually watches, IT infrastructure support for the network and the endpoints, cloud backup that gets restore-tested rather than assumed, and honest infrastructure planning before the next capital purchase.
Areas we cover
Norfolk, Virginia Beach, Chesapeake, Newport News, Suffolk, Portsmouth, Hampton, and Williamsburg, all within onsite range of our Richmond-area office. Statewide context is on our Virginia managed IT page.
Pricing
Standard $100, Premium $125, Enterprise $150 per user per month, all-inclusive and published. Security is in every tier rather than sold as an add-on. Compliance projects are scoped and quoted separately, up front. No lock-in, and onboarding in 24-48 hours.
If a prime just sent you a flow-down and you are not sure where you stand, get in touch — or start with the free cyber security audit and keep the findings regardless.
Hampton Roads, VA questions we hear most
CMMC Phase 2 was suspended. Are we off the hook?
No, and this is the most expensive misunderstanding in the defense supply chain right now. What the Pentagon suspended in July 2026 was the third-party assessment requirement — the audit gate — on cost and burden grounds for smaller firms. Your underlying obligations did not move. DFARS 252.204-7012 still applies, NIST 800-171 implementation is still required, your SPRS score is still expected to be accurate, and false self-attestation still carries False Claims Act exposure. Phase 3 is still scheduled for November 2027. Meanwhile primes are flowing requirements down harder than the DoD ever did, because their own contracts depend on it.
Does RNITS have technicians in Hampton Roads?
Not in Hampton Roads itself. Our Virginia onsite work goes out from our office in the Richmond area, about 100 miles away, which is well inside our 150-mile onsite radius. Physical work like racking gear, running cable, or swapping hardware is scheduled as a visit from Richmond, usually same week rather than same hour. Monitoring, patching, security tooling, Microsoft 365, backups, and helpdesk are delivered remotely, as they are for every client. We would rather give you the real drive time than imply a branch down the street.
Can you handle CUI requirements if you are supporting us remotely?
This is the right question to ask, and you should ask it of every MSP you consider. Any provider with administrative access to a system holding controlled unclassified information is in scope for your compliance posture, and that includes us. We work through it explicitly: what our access covers, how it is logged and restricted, what flows into your System Security Plan, and where the boundary sits. If your contract requires an assessed environment with constraints we cannot meet remotely, we will tell you that instead of taking the engagement.
What does IT support cost for a Hampton Roads business?
Standard $100, Premium $125, Enterprise $150 per user per month, all-inclusive, no lock-in. Published rates, same in every market we serve. Compliance work — gap analysis through documentation — is scoped separately and quoted up front rather than billed as open-ended hours.