Managed IT Services in Georgia

RNITS is a cybersecurity-first managed IT provider for small businesses with roughly 1 to 100 employees. We already support Georgia clients, and this page is for Georgia companies weighing whether a provider outside the state can do the job well. The short answer is yes for most of what you need, but not all of it, and you should know where the line is before you sign.

Remote-only, said up front

We have no office in Georgia. Our headquarters is in Tyngsboro, Massachusetts, and our other office is in the Richmond, Virginia area. Georgia support is delivered entirely over the network.

That covers more than most people expect. Remote monitoring and management, patch management, endpoint detection and response, Microsoft 365 administration, backup checks, onboarding and offboarding staff, and day-to-day helpdesk are all remote work, no matter where the engineer sits. We are on Eastern time, the same as Atlanta, Savannah, and Augusta.

What remote cannot do is run cable, rack a server, or swap a dead switch. For that work we quote a planned trip or help you find a vetted local technician, and you hear which before the work starts. Most of our Georgia clients rarely need either, because their systems already live in the cloud.

Which RNITS service you want

We do not have separate Georgia pages for each service, so here is the short version:

A managed plan already includes the security tooling and monitoring. The other pages are for companies that want only that piece, or a project rather than a monthly plan.

What the first 48 hours looks like

Onboarding is remote, so we need a little help from your side to start: someone who can approve an admin login and, on a few machines, run an installer we send.

• Hours 0–4. We inventory laptops, servers, network gear, your Microsoft 365 or Google tenant, key applications, and who holds admin credentials. That last item is the one most often unknown.
• Hours 4–12. Monitoring and endpoint protection agents go out. Your environment becomes visible to us, and that usually turns up a few quiet problems, like a backup job that has been failing for months.
• Hours 12–24. Security baseline. We check that MFA is enforced, separate admin accounts from daily-use accounts, and confirm what your backups actually contain.
• Hours 24–48. Documentation goes into our management platform, your team gets the helpdesk path, and you get a prioritized list of what we found.

You are covered from the moment monitoring is live, not at the end of the process.

What Georgia law actually requires

A lot of security marketing implies that every state has a strict breach law that reaches every business. Georgia’s does not, and we would rather point you at the rule that actually binds you.

• Breach notification. O.C.G.A. § 10-1-911 and -912 cover information brokers, meaning businesses that collect personal data mainly to supply it to unrelated third parties, and state and local government agencies. An ordinary small business is neither. One exception: if you maintain data on behalf of a broker or a Georgia agency, you must tell them about a breach within 24 hours.
• Social Security numbers. Any business may not publicly post or display SSNs, and may not require one to be sent over the internet unless the connection is secure or encrypted (§ 10-1-393.8).
• Record disposal. Customer records with medical details, account numbers, or tax information have to be shredded, erased, or made unreadable before you discard them (§ 10-15-2). The Attorney General can fine per record.
• Consumer privacy. Georgia has no comprehensive privacy law as of October 2026. A 2025–26 bill carried that title, but the version signed into law was rewritten to cover something else entirely.

What usually does bind a Georgia small business comes from its industry:

• Medical, dental, and behavioral health practices. The HIPAA Security Rule and its breach-notification rule.
• Tax preparers, mortgage brokers, and other non-bank financial firms. The FTC Safeguards Rule, which expects a written security program and a named person who owns it.
• Anyone taking card payments. PCI DSS, set by your contract with your card processor rather than by statute.
• Defense contractors and subcontractors. NIST 800-171 and CMMC requirements that flow down from the prime.

What it costs

Standard $100, Premium $125, Enterprise $150 per user per month, all-inclusive and published. Every plan includes endpoint detection and response, 24/7 threat monitoring, ransomware protection, and helpdesk. Georgia clients pay the same rates as our New England clients. There is no out-of-state surcharge and no long-term contract.

When we are not the right fit

• Your IT is mostly hardware on site. Several local servers, a phone system in a closet, or equipment that needs regular hands-on work is a job for a provider in Georgia.
• You need someone at the door within the hour. We can fix most problems remotely in that time, but we cannot send a person.
• Three people, laptops, and Microsoft 365. You may need less than a full plan. Ask, and we will tell you.
• You want the lowest possible number. Someone will always quote lower by dropping monitoring or security. We are not the cheapest, and we will not pretend to be.

Want an outside read on what you have now? Start with a free cyber security audit. You keep the findings whether or not you hire us. Or just get in touch.